The global cloud OSS BSS market revenue was around US$ 26.7 billion in 2022 and is estimated to reach US$ 69.9 billion by 2031, growing at a compound annual growth rate (CAGR) of 11.3% during the forecast period from 2023 to 2031.
The term "cloud OSS BSS" describes a business support system or operational support system that gives the back-office access to the network and client data. The term "cloud operation support system" refers to customer maintenance and activities related to using the Internet to assist back-office operations. The BSS system handles subscription information.
Market Driving Factors
Increasing adoption of 5G is expected to drive the market. Development in 5G technology helps in automating industrial operations with the aid of machine-type communication (MTC) coupled with mobile broadband ability. In addition, with the deployment of 5G, the virtualization of network functionality assists various companies and private/public operators in transferring their network functionality and spectrum, which leads to a lower price of services.
The high requirement for a business support system (BSS) is estimated to boost market growth. The need for business support system (BSS) solutions is constantly of the highest importance as they support customer-focused and commercial activities in the telecom sector. In addition, they assist every firm in properly managing, overseeing, and carrying out their business operations. Furthermore, a business support system (BSS) supports multiple business operations, including product offerings, marketing, contracts, sales, and the delivery of goods and services, while helping an organization or firm in securing revenue and quality.
The high-end visibility in the operations support systems (OSS) module is expected to create opportunities for the market. Real and virtualized networking assets are now spread across multiple vendors and places in various businesses. In addition, an estate that is growing so quickly cannot be manually maintained because it is difficult to distinguish critical security and performance events from the daily jumble of edge device alarms, unprocessed raw log messages, and other linked hardware. As a result, it is anticipated that businesses will need to integrate their reporting streams to acquire end-to-end insight in these complicated contexts.
Lack of technical expertise to deploy cloud-native OSS BSS solutions limits the market expansion.
Regional Analysis
North America dominated the market in terms of the largest share. This can be majorly attributed to the existence of major industry players and the increase in digital businesses and systems. Furthermore, telecom operators concentrated on the monetization of mobile broadband data services due to the intense competition among service providers and the increased need to achieve operational efficiency. This element boosts the demand for cloud OSS BSS solutions in the Canada and U.S.
Asia Pacific dominates the market in terms of the growth rate. This is primarily due to the increase in the number of telecom service users, particularly in densely populated nations such as China and India, which are also the major markets for mobile phones. As a result, cloud-based OSS BSS solutions assist operators in offering a better consumer experience and looking beyond connectivity, as they provide substantial consumer advantages such as surge conductivity, decreased costs, and automated business processes.
Segmentation Insights
Component Insight
The solutions segment dominates the market in terms of the largest share. This is mainly due to tat it offers every organization to maintain, control, and execute business operations efficiently and support customer-oriented and commercial activities in the telecom sector and become compulsory for communications service providers (CSPs).
Enterprise Size Insight
The small- & medium-sized enterprises segment dominates the market in terms of the largest share. This is due to the cloud OSS BSS assists small- & medium-sized enterprises to support functionalities such as rating, billing, and charging as well as improving consumer experience.
Industry Vertical Insight
The IT & telecom segment is estimated to dominate the market in terms of the highest rate during the projection period. This is mainly owing to the advancement of 5G, IT, Internet of Things (IoT) technologies, and other technologies to assist organizations in efficiently managing complicated operations and support services such as customer relationship management, order capture, and telecommunications billing. Additionally, the increase in usage of mobile broadband and the advancement of IT in the telecom industry has driven the requirement for cloud OSS BSS in the telecom sector.
Prominent Companies
Segmentation Outline
The global cloud OSS BSS market segmentation focuses on the Component, Enterprise Size, Cloud Type, Industry Vertical, and Region.
By Component
By Enterprise Size
By Cloud Type
By Industry Vertical
By Region
[TABLE OF CONTENTS]
1 INTRODUCTION OF GLOBAL CLOUD OSS BSS MARKET
1.1 OVERVIEW OF THE MARKET
1.2 SCOPE OF REPORT
1.3 ASSUMPTIONS
2 EXECUTIVE SUMMARY: CLOUD OSS BSS MARKET
3 RESEARCH METHODOLOGY
3.1 DATA MINING
3.2 VALIDATION
3.3 PRIMARY INTERVIEWS
3.4 LIST OF DATA SOURCES
3.5 ANALYST TOOLS AND MODELS
4 GLOBAL CLOUD OSS BSS MARKET OUTLOOK
4.1 OVERVIEW
4.2 MARKET DYNAMICS AND TRENDS
4.2.1 DRIVERS
4.2.2 RESTRAINTS
4.2.3 OPPORTUNITIES
4.3 PORTERS FIVE FORCE ANALYSIS
4.4 VALUE CHAIN ANALYSIS
4.5 MARKET GROWTH AND OUTLOOK
4.5.1 PRICE TREND ANALYSIS
4.5.2 OPPORTUNITY SHARE
5 GLOBAL CLOUD OSS BSS MARKET, BY COMPONENT
5.1 OVERVIEW
5.2 SOLUTION
5.3 SERVICE
6 GLOBAL CLOUD OSS BSS MARKET, BY ENTERPRISE SIZE
6.1 OVERVIEW
6.2 LARGE ENTERPRISES
6.3 SMES
7 GLOBAL CLOUD OSS BSS MARKET, BY CLOUD TYPE
7.1 OVERVIEW
7.2 PUBLIC
7.3 HYBRID
7.4 PRIVATE
8 GLOBAL CLOUD OSS BSS MARKET, BY INDUSTRY VERTICAL
8.1 OVERVIEW
8.2 IT AND TELECOM
8.3 BFSI
8.4 MEDIA AND ENTERTAINMENT
8.5 RETAIL AND E-COMMERCE
8.6 OTHERS
9 GLOBAL CLOUD OSS BSS MARKET, BY GEOGRAPHY
9.1 OVERVIEW
9.2 NORTH AMERICA
9.2.1 NORTH AMERICA MARKET SNAPSHOT
9.2.2 U.S.
9.2.3 CANADA
9.2.4 MEXICO
9.3 EUROPE
9.3.1 EUROPE MARKET SNAPSHOT
9.3.2 WESTERN EUROPE
9.3.2.1 THE UK
9.3.2.2 GERMANY
9.3.2.3 FRANCE
9.3.2.4 ITALY
9.3.2.5 SPAIN
9.3.2.6 REST OF WESTERN EUROPE
9.3.3 EASTERN EUROPE
9.3.3.1 POLAND
9.3.3.2 RUSSIA
9.3.3.3 REST OF EASTERN EUROPE
9.4 ASIA PACIFIC
9.4.1 ASIA PACIFIC MARKET SNAPSHOT
9.4.2 CHINA
9.4.3 JAPAN
9.4.4 INDIA
9.4.5 AUSTRALIA & NEW ZEALAND
9.4.6 ASEAN
9.4.7 REST OF ASIA PACIFIC
9.5 MIDDLE EAST & AFRICA
9.5.1 MIDDLE EAST & AFRICA MARKET SNAPSHOT
9.5.2 UAE
9.5.3 SAUDI ARABIA
9.5.4 SOUTH AFRICA
9.5.5 REST OF MEA
9.6 SOUTH AMERICA
9.6.1 SOUTH AMERICA MARKET SNAPSHOT
9.6.2 BRAZIL
9.6.3 ARGENTINA
9.6.4 REST OF SOUTH AMERICA
10 GLOBAL CLOUD OSS BSS MARKET COMPETITIVE LANDSCAPE
10.1 OVERVIEW
10.2 COMPANY MARKET RANKING
10.3 KEY DEVELOPMENT STRATEGIES
10.4 COMPETITIVE DASHBOARD
10.5 PRODUCT MAPPING
10.6 TOP PLAYER POSITIONING, 2022
10.7 COMPETITIVE HEATMAP
10.8 TOP WINNING STRATEGIES
11 COMPANY PROFILES
11.1 NOKIA CORPORATION
11.1.1 OVERVIEW
11.1.2 FINANCIAL PERFORMANCE
11.1.3 PRODUCT OUTLOOK
11.1.4 KEY DEVELOPMENTS
11.1.5 KEY STRATEGIC MOVES AND DEVELOPMENTS
11.2 HEWLETT PACKARD ENTERPRISE COMPANY
11.2.1 OVERVIEW
11.2.2 FINANCIAL PERFORMANCE
11.2.3 PRODUCT OUTLOOK
11.2.4 KEY DEVELOPMENTS
11.2.5 KEY STRATEGIC MOVES AND DEVELOPMENTS
11.3 NETCRACKER
11.3.1 OVERVIEW
11.3.2 FINANCIAL PERFORMANCE
11.3.3 PRODUCT OUTLOOK
11.3.4 KEY DEVELOPMENTS
11.3.5 KEY STRATEGIC MOVES AND DEVELOPMENTS
11.4 IBM CORPORATION
11.4.1 OVERVIEW
11.4.2 FINANCIAL PERFORMANCE
11.4.3 PRODUCT OUTLOOK
11.4.4 KEY DEVELOPMENTS
11.4.5 KEY STRATEGIC MOVES AND DEVELOPMENTS
11.5 TELEFONAKTIEBOLAGET LM ERICSSON
11.5.1 OVERVIEW
11.5.2 FINANCIAL PERFORMANCE
11.5.3 PRODUCT OUTLOOK
11.5.4 KEY DEVELOPMENTS
11.5.5 KEY STRATEGIC MOVES AND DEVELOPMENTS
11.6 ORACLE CORPORATION
11.6.1 OVERVIEW
11.6.2 FINANCIAL PERFORMANCE
11.6.3 PRODUCT OUTLOOK
11.6.4 KEY DEVELOPMENTS
11.6.5 KEY STRATEGIC MOVES AND DEVELOPMENTS
11.7 AMDOCS LIMITED
11.7.1 OVERVIEW
11.7.2 FINANCIAL PERFORMANCE
11.7.3 PRODUCT OUTLOOK
11.7.4 KEY DEVELOPMENTS
11.7.5 KEY STRATEGIC MOVES AND DEVELOPMENTS
11.8 HUAWEI TECHNOLOGIES CO. LTD
11.8.1 OVERVIEW
11.8.2 FINANCIAL PERFORMANCE
11.8.3 PRODUCT OUTLOOK
11.8.4 KEY DEVELOPMENTS
11.8.5 KEY STRATEGIC MOVES AND DEVELOPMENTS
11.9 OPTIVA INC.
11.9.1 OVERVIEW
11.9.2 FINANCIAL PERFORMANCE
11.9.3 PRODUCT OUTLOOK
11.9.4 KEY DEVELOPMENTS
11.9.5 KEY STRATEGIC MOVES AND DEVELOPMENTS
11.10 ZTE CORPORATION
11.10.1 OVERVIEW
11.10.2 FINANCIAL PERFORMANCE
11.10.3 PRODUCT OUTLOOK
11.10.4 KEY DEVELOPMENTS
11.10.5 KEY STRATEGIC MOVES AND DEVELOPMENTS
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